Accessibility Statement

Xpress Route Permits, LLC is committed to making xpressroutepermits.com accessible to everyone, including people with disabilities. We work to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard, and we treat accessibility as ongoing work, not a checkbox.

What we do

To make our Site more accessible, we:

• Use semantic HTML and proper heading structure for screen readers
• Provide text alternatives for images
• Maintain sufficient color contrast for text and interactive elements
• Make the Site keyboard-navigable, including the multi-step permit order form and checkout
• Label form fields and mark required fields clearly
• Test with screen readers and keyboard-only navigation

Where we fall short

Accessibility is never finished. We're aware that some areas of the Site may not yet meet WCAG 2.1 AA, especially:

• Embedded third-party content (videos, maps, review widgets) that we don't fully control
• Uploaded documents such as PDF permit guides
• Complex interactive components that we're still improving

If you encounter a barrier, we want to know.

Tell us about a problem

If you have trouble using any part of our Site because of a disability, contact us — we'll do our best to fix the issue and provide the information you need in another format if needed. You can also place a permit order or shop order by phone at (909) 310-3350.

• Email: legal@xpressroutepermits.com
• Phone: (909) 310-3350
• Mail: 17920 Taylor Ave, Bloomington, CA 92316

We aim to respond within 5 business days.

Standards we follow

This Site is designed to conform with WCAG 2.1 Level AA. In the United States, we also align with Section 508 of the Rehabilitation Act and Title III of the Americans with Disabilities Act (ADA).

For visitors in the European Union

We aim to comply with the European Accessibility Act and EN 301 549. If you'd like to file an accessibility complaint, you may do so with your national enforcement body.

This statement was last reviewed on September 5, 2026.